Frequently Asked Questions

Everything you need to know about ChartWitch - Your AI-powered medical documentation assistant

What is ChartWitch?

ChartWitch is an AI-powered medical documentation platform that helps healthcare professionals automate and streamline their note-taking process. It transforms raw medical notes into professional, organized documentation while maintaining HIPAA compliance.

How does ChartWitch work?

ChartWitch uses advanced AI to process your medical notes through these steps:

  • You paste your raw medical notes into the platform
  • Our AI automatically anonymizes patient information for HIPAA compliance
  • The AI processes and restructures your notes using medical best practices
  • You receive professionally formatted documentation ready for use
Is ChartWitch HIPAA compliant?

Yes, ChartWitch is designed with HIPAA compliance at its core. We implement:

  • Automatic anonymization of patient identifiers
  • End-to-end encryption for all data
  • Secure data storage and transmission
  • Regular security audits and compliance monitoring
  • Business Associate Agreements (BAA) available
What are the pricing plans?

ChartWitch offers a simple all-features inclusive plan at US $6.99/month. This includes:

  • Secure Transactions
  • Basic & Advance features
  • Future Updates
  • HIPAA Compliance
  • Cancel Anytime

In the future, we plan to offer custom enterprise solutions for large healthcare organizations.

What types of medical notes can ChartWitch process?

ChartWitch can process various types of medical documentation including:

  • SOAP notes
  • Progress notes
  • Discharge summaries
  • History and physical examinations
  • Consultation notes
  • Emergency department notes
How much time can ChartWitch save me?

Healthcare professionals using ChartWitch typically save 2-3 hours per day on documentation tasks. The exact time saved depends on your current workflow and the volume of notes you process.

Can I integrate ChartWitch with my existing EMR system?

Chartwitch is a standalone, simple website to be used side-by-side with your EMR on a Desktop or laptop computer. The 'integration' happens via copy-pasting input and then copy-pasting processed output back into your EMR

What happens to my data after processing?

ChartWitch follows strict data retention policies:

  • All data is anonymized before processing
  • Processed data is only temporarily stored for session continuity
  • All data is permanently deleted after processing is complete
  • We maintain detailed audit logs for compliance purposes
  • No patient data is stored long-term on our servers
Is there a free trial available?

No, we have screenshot previews that show capabilities. You can cancel your subscription anytime

What if I need help or have technical issues?

ChartWitch provides comprehensive support:

  • Technical documentation and guides
  • Direct email support
  • Phone support for urgent issues
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